tales.media Availability Report: April 2025

In April, we experienced one incident resulting in service downtime to tales.media services.

Service Outage (2025-04-22 11:47 UTC – 2025-04-22 15:30 UTC)

An automated certificate rotation for the database was not properly coordinated with the database/Opencast. As a result, Opencast could no longer connect to the database resulting in an outage of Opencast services. This issue already appeared last month in March. Update (2025-05-12 18:55:00 UTC): A fix was rolled out that solved the underlying issue.

Please follow our status page for real-time updates on status changes and incident timelines. For next month's availability report and to learn more about what we're working on, check out our blog.